Shipping policy

Thank you for shopping with Babymaxi. We’re excited to send your order your way. Below, you’ll find everything you need to know about our shipping process.

Fast & Reliable Daily Shipping from the Netherlands

We ship worldwide from our distribution center in the Netherlands, ensuring quick and secure delivery wherever you are.

• Same-Day Shipping: Place and pay for your order before 16:00 Central European Time on business days, and we’ll ship it the same day.
• Orders placed after 16:00 CET will be shipped the next business day.
• Tracking Info: As soon as your order ships, you’ll receive an email with a Track & Trace link so you can follow your package every step of the way.

Estimated Delivery Times

Our delivery partners work hard to get your order to you as fast as possible. Here’s what you can expect:

• Netherlands & Belgium: Next business day
• Germany & France: 2-3 business days
• Italy & Switzerland: 4-6 business days
• Other EU countries: 2-10 business days (most arrive within 2-6 days)
• Outside the EU: Delivery times vary but usually within 2 weeks

Please note that deliveries don’t happen on Sundays or public holidays.

Shipping Costs

Exact shipping costs are calculated during checkout based on the entered destination. Here are indications for common regions:

Region(s)	Shipping costs	Free shipping for orders over
Netherlands & Belgium	€5.95	≥ €50
Germany	€7.95	≥ €75
France, Austria, Denmark, Luxembourg	€10 – €15	≥ €100
Switzerland	€30	n/a
Other international destinations	Calculated at checkout	n/a

Worldwide Shipping: VAT & Customs Duties

• Orders outside the EU are exempt from VAT. When selecting a country outside the EU at checkout, you’ll see prices without VAT.
• Customs Duties & Taxes: If you’re ordering from outside the EU, your country may charge import taxes or duties. These costs are your responsibility. Unfortunately, we can’t calculate these fees, so we recommend checking with your local customs office before ordering.

Helpful Tips & Policies

• Provide Your Contact Info: Be sure to include your phone number so the courier can reach you if needed.
• Delivery Delays: While we work with reliable carriers, Babymaxi is not responsible for delays caused by postal or courier services.

If you have any questions, feel free to reach out—we’re happy to help!